Programs:

ESL for Academic Purposes

Course Description

Go beyond your average English language education with Bay River College’s hybrid ESL for Academic Preparation (ESLEAP) program. Our unique program is designed specifically to prepare students for the challenges and opportunities of Canadian colleges, universities and trade schools. Successful completion of our four-stage ESL program will provide students with the knowledge, skills and confidence they need to excel in degree programs at Bay River College or any other post-secondary school across Canada. 

ESL students want more from their studies than lessons on grammar and spelling. They want an education that will provide them with real opportunities for personal, professional and academic development. Our unique ESLEAP program is….read more

Hospitality Management

Course Description

Our course in hospitality management makes you understand the structure of organization and hotel management, restaurants and similar setups. It includes topics on franchising, management contracts, business ethics, human resources, marketing, Charts, exhibits, hospitality industry statistics, and Web site listings provide important details that can be applied for employment

Front office efficiency will help sales grow with the knowledge and skills gained from this diploma. Topics include revenue management and the latest technology applications. This course shows how front office activities and functions affect other departments and focuses on how to manage the front office to ensure your property’s goals are met.

For a profitable hotel you need to clean rooms and hire an efficient housekeeping staff. Our diploma will give you a detailed overview, from the basic of hiring and retaining a trained staff to the details for cleaning each area of the hotel easily and properly. Authentic information from industry experts makes the contents of this course immediately applicable to your job status

This module is made to give you the keen knowledge about The Opera PMS. Its an online tutorial-based training course that makes it easy for us to have a track on out students progress

This course will help you in learning how to successfully manage different types of food and beverage operations including shops dining rooms, banquets and more venues like these. Experts in industry encourage you to think critically about situations you can deal in the job

This course covers the topics that deal with sell rooms and food and beverage services to business and leisure travelers, and people who come to meet as planners. Industry professionals provide information on marketing strategies that work in today’s industry.

Get the foundation you need to make smart decisions in food and beverage operations. This course shows how to give guests the highest priority as all details of the food and beverage operation are planned, implemented, and evaluated. You’ll learn how to build business through effective marketing strategies, how to satisfy the food-quality and nutritional demands of guests, and how to increase profits by maximizing service, productivity, and technology.

This module is designed to give the student a fair knowledge about The MICROS POS

System; the course is a Lab based training course that makes it easy to track individual

usage and progress.

Hospitality is a people industry, this course will help you to manage the significant human resources who provide services within a hospitality site. You’ll learn how to fulfill the requirements of the staff, workplace laws, and discover the latest strategies to attract employees, minimizing turnover, and maximizing productivity.

Security is one of the most important aspect in today’s hospitality industry. This course provides the information about security issues and how to make the place feel safer for visters . Topics include the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSA requirements, and more.

This module is designed to give the student an advanced knowledge about The Opera PMS as well as PMS operations management functions. The course is an online tutorial- based training course that makes it easy to track individual usage and progress.

Learn how to handle today’s engineering and maintenance concerns. This course covers all major facility systems, including food service equipment and design. Non-engineers can learn how to understand and speak the language of suppliers and maintenance/engineering staff. You’ll also learn techniques to reduce expenses and increase efficiency, and learn how the latest technology can streamline operations.

The MICROS POS System in this course from the management operations prospective is that, the course is a Lab based training diploma that makes it easy to track every student’s usage and progress.

Today’s global marketplaces are changing rapidly. Our students will be introduced to issues involved in international hotels that include planning, developing, marketing, and managing hotels. They will learn to give protocol in international interactions. They will be given proper background and ethics of cultural diversity.

Students will work on resume building skills, Interview facing technique and will also be introduced to in-office and client communication skills, preparing students to be successful in their next chosen path.

Graduates will have the use of our Job Search lab which has unlimited Internet access, a job search

resource library and a fax machine and phone for contacting employers with your resume that will help you build your career. Facilitators will be available to guide you on job finding resources, interview skills and techniques and to carry out mock interviews. Graduates review core diploma concepts and learning in order to market their skills.

Payroll Compliance Legislation (PCL)

Course Description

This is the first payroll course of the PCP program and a prerequisite to enrolling in

Payroll Fundamentals 1 and Payroll Fundamentals 2. Upon completion of PCL, the

student will have a thorough understanding of legislative compliance requirements and

will be able to:

* describe payroll’s objectives and stakeholders

* identify an employee-employer relationship

* communicate the payroll compliance requirements to various stakeholders

* apply federal and provincial/territorial legislation, including:

o the Canada Pension Plan Act

o the Employment Insurance Act

o the Income Tax Act

o Employment Standards

o Worker’s Compensation Acts

o Quebec-specific legislation

This is the second payroll course of the PCP program. Students must successfully

complete the PCL course prior to enrolling in this course.

Upon completion of PF1, the student will be able to:

* calculate regular pay

* calculate non-regular pay

* calculate termination payments

* complete a Record of Employment (ROE)

* communicate all aspects of pay requirements to various stakeholders

Prerequisite: Payroll Compliance Legislation

Students must successfully complete an Introduction to Accounting course (or an

approved equivalent), not offered by the Association, to satisfy the educational

requirements of the PCP certification. Completing an Introduction to Accounting course

before PF2 is recommended but not mandatory. The official transcript must be

submitted to the Association along with the completed transfer credit application.

This course is the final payroll course of the PCP program. Upon completion of PF2, the

student will be able to:

· calculate organizational remittances to federal, provincial and third party

stakeholders

* prepare accounting documentation for payroll

* complete year end documentation

* communicate all aspects of organizational remittances, accounting and year end

requirements to internal, external and government stakeholders

Prerequisites: Payroll Fundamentals 1. Completing an Introduction to Accounting course before

Payroll Fundamentals 2 is recommended but not mandatory.

Alberta Basic Security Training- ABST

Course Description

Our Alberta Basic Security Training Course, or ABST, consists of seven (7) Modules delivered over a period of forty (40) hours. Students must complete all modules and then a provincial exam at one of our Testing Locations with 80% or above to receive provincial certification and apply for a Security License in Alberta. Upon completion of our Alberta Security License Course, participants will have working knowledge of the Security Industry and should be able to:

1. Describe the specific roles and responsibilities of a Security Professional.

2. Explain Federal and Provincial Legislation and Regulations in relation to the work of a Security Professional

3. List and describe the knowledge and skill sets required to perform Basic Security Patrol duties.

4. Understand and apply a professional and effective style of communication in order to manage and control incidents.

5. Demonstrate exceptional proficiency and accuracy in note-taking and Security Report Writing.

6. Understand and articulate the process of managing an Emergency Incident / Emergency Response

7. Maintain personal and professional safety and well being while working as a Security Professional.

Course Topics

1. INTRODUCTION TO THE SECURITY INDUSTRY

Learn about the history of security, your role and responsibilities.

2. SAFETY AWARENESS AND FIRST AID

Being able to assess risks, fix them or help those in need is a vital skill for a licensed security guard.

3. CONDUCT OF SECURITY

Fundamentals of becoming a security guard. How do you work with your department to help those in need, managing difficult situations and people, observing body language and much more.

4. THE LEGAL SYSTEM

As a security guard, you’ll need to understand how the legal system works not only for your role, but for others around you.

5. ACCESS CONTROLS AND ALARM SYSTEMS

If you are working as a security officer, it’s vital you understand how to keep people and property safe. This includes managing and responding to alarm systems, and ensuring that only people who are supposed to be in area are.

6. PATROL TACTICS AND TECHNIQUES

What is the best way to keep an area safe and ensure that you watch everywhere. In this chapter, you’ll learn the best patrol tactics, and hone your observational skills.

7. CRISIS RESPONSE

What if the worst happens? Security guards must remain calm and ensure that situations are managed logically and without emotion. The best way to do this is to ensure you understand your role in emergency situations and have a solid plan.

8. TRAFFIC CONTROL

Many security officers work in areas with parking lots or handle traffic issues. Ensure that you keep pedestrians and motorists safe by knowing the best way to manage traffic situations.

9. LABOR DISPUTES

You may need to manage strikes and labor disputes. Your role will be to keep employees and property safe during this stressful time.

10. INTERACTING WITH THE PUBLIC

Public relations and customer service is a vital aspect of your job as a security guard. Many people will use you as a resource to know where to go and how to get there.

11. NOTE TAKING AND REPORT WRITING

While working as a guard, you’ll need to write reports and make notes about situations and people you see. Being clear and understandable is a skill we will help you get.

12. FINAL EXAM

This exam prepares you for the provincial exam – there is no limit on the time you can take to complete it. And if you need to, go back and study it before your licensing exam.

Latest updates

March 15, 2020 update – Bay River College Calgary Campus.